Refund policy
NEUROZYN – No Refund Policy
At NEUROZYN, all supplement sales are final.
Because our products are consumable goods, we do not accept returns or issue refunds for any reason, including (but not limited to):
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Change of mind
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Flavor preference
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Perceived effectiveness
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Ordering the wrong product
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Any situation unrelated to product damage or defect
Once an order is placed and shipped, it cannot be canceled, refunded, or returned.
Exceptions (Already Covered in Our Terms of Service)
The only exception is if a product arrives damaged, defective, or severely compromised during shipping.
In those cases, customers must follow the existing procedure outlined in our Terms of Service, which includes providing photo evidence and contacting us within the required timeframe.
We reserve the right to determine eligibility based on the documentation provided.